Please share and especially be aware of Sedalia MO Roto Rooter. This is NOT a way of conducting a business.
ator as a franchisee.
I called Nicole and she said her company, Roto-Rooter of Sedalia (Patrick Burnett-owner) can go up to a hundred and fifty feet to snake a drain. After that call, I told her my issue with Roto Rooter and how they took advantage of my elderly father. Included in the receipt, Roto Rooter stopped at 90 feet and they said that Roto Rooter needed to install an access point costing $1,200 plus additional cost for other services. I was adamant and stopped my father from writing another check to proceed on the access point. I talked my father into getting a second opinion, Craig plumbing. Craig Plumbing succeeded at the job at 110 feet. I spoke with Nicole at Roto-Rooter of Sedalia by requesting a refund on my father's behalf (btw, I am the POA). Nicole was not customer friendly, on the defensive attack, during the two phone conversations and started to argue with me. To this day, I'm still awaiting a return call and a feedback on my Dad's refund.
3. On top of the above, you almost talked an elderly person to pay an additional $1200 for an access point!
A well-known name, Roto Rooter, is not always a good name. To make it worse, taking advantage of elderly people is criminal! It's a concern to me when you take advantage of my 73 year old father.
1. Why stop at 90ft when your office, Roto Rooter of Sedalia, has the ability to do such and your office told me that they can go up to 150ft?
If you need a job done, look elsewhere.
I called them on a Friday to unstop a rental house in Windsor. They said they would be there on Saturday to get the job done. The tenants called me on Sunday and said they hadn't shown up. They didn't get there until Monday, so the tenants didn't have any drains for about four days.
We called for our church because we had an emergency at 9pm on a Friday night. They are listed as a 24hr service and said they would be here at 8am the following morning. After no one showing up and multiple conversations in which we were blatantly lied to - no one came. They were rude on the phone and absolutely unwilling to help. Rooter should abandon this oper
They "fixed" the problem (roots), only to have the tenants call me the next day, telling me that it was stopped up again. They came back and discovered they hadn't gotten all of the roots the first time. They finished the job and still charged me another $40 for coming back.
I Hired Roto-Rooter to do the plumbing in a new home remodel. The Roto-Rooter guy that did the work must have measured wrong and miss-drilled 7+ holes through the new "OPEN" 2x4 walls. Where the tub was installed it looked like he cut the holes out there with a Saw-Zall. He also installed the spout/adjustment valve on a 6 inch piece of 2x4 drilled to the existing stud. Contacted Roto-Rooter about the poor craftsmanship they had him shored up a few things, but my new walls are Swiss cheese. Has to be the Least professional work i have ever seen. I ended up having another plumbing company fix and finish there poor work.
2. Roto Rooter, took advantage of a person, especially an elderly person, and made him pay you for a job that you did not succeed.
My kitchen sink was draining very slowly and then finally clogged. I was reluctant to use Roto-Rooter based on some of these reviews but I am so glad I used them. They arrived earlier than what they said, they were very friendly, got the job done in 1.5 hours, and were very reasonably priced...only $99. Great job Roto-Rooter!
If you need reliable, trustworthy service, I'd suggest Craig Plumbing.
Roto Rooter is a US Plumber based in Sedalia, Missouri. Roto Rooter is located at 3228 E Broadway Blvd, Sedalia, MO 65301, USA.
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